cottersay

Hi all,

I have a 2019 285FK Retro TT, and I'm super confused about all of the water heater's switches, because I still get hot water when the water heater's ON/OFF rocker switch is in the OFF position (the panel switch to the right of the door as you enter the Retro).  Not only that, but I also still get hot water when the water heater's circuit breaker is OFF!!   I have now also turned off the ON/OFF switch within the outside external water heater compartment.  Could someone please explain to me why the water heater was still on when two specific water heater switches said that it was off?  (I'm especially concerned because I leave the faucets turned on -- with the water pump turned off -- to prevent freeze damage, and I'm now concerned that the water heater may have been damaged due to possible lack of water...)

 

Thank you!

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sunvalleyjoe
that is strange. If power is off water heater ignition system will not work.It needs power to start the ignite the propane. Is your heater gas/electric??GBA!!SVJ
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cottersay

Hi SVJ,

It is the propane/electric Suburban SW6DE hot water heater.

-Cotter

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sunvalleyjoe
That is weird. We have a large Jayco with dual water heater and have never had problems . The thermo couple goes out once in awhile. I would suggest taking it to a dealer.You could have damaged somthing.GBA!!SVJ
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jackgomez
I agree. With power disconnected nothing should work. I have the Suburban SW4D with only one switch. When you rocker it to the on position the switch glows red and you can hear the the unit fire and soon after the red light goes out. You can hear the gas until the tank reaches temp, about 20 minutes, then you hear the gas go off with a small distinctive pop.
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sunvalleyjoe
I think there should be a rocker switch on the heater for the electric part . Might be different my is an Atwood. I usually get the water hot with propane the switch over to electric when hooked up to shore power Good luck GBA!!SVJ
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Shannon
Hello. I am new here, and don’t actually own a Riverside trailer yet. I joined the forum because I had intended to buy a Retro 190 BH, and may still do so in the future. However, I concluded it would not accommodate a total of three people and four big dogs on on a month-long trip around the country I am planning, so I ended up buying something else (Keystone Hideout 272LHS), at least for the time being. Anyway, I was researching this topic on the Forest River forum (I also own an FR3 25DS, which I am selling).  Here is a link, which had a pretty good discussion on this subject:

http://www.forestriverforums.com/forums/f226/suburbans-electric-switch-and-much-more-36197.html.  

It still doesn’t explain why a circuit would be energized with the breaker off, or how the heater could be heating with the outside switch in the off position, but it’s pretty informative as to the whole operation. Also, there is a contact at Suburban who might be able to shed some light on it.
 
Hope this helps. 
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cottersay
Guys, I found the problem.   Riverside RV mislabeled the HW breaker switch as being the very bottom switch, when it is actually the 2nd switch from the bottom.  That could have been a costly mistake.  But oddly, for the life of me, I can't find what that very bottom breaker switch even controls, as switching it on and off apparently has no effect on anything!
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cottersay
Thanks Shannon -- that's a fantastic link!!
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