Ralph L Staub
I ordered my 199FKS December 3rd. Delivery was about 6-8 weeks. When 8 weeks rolled around, I contacted my dealer. They said the plant closes for 2 weeks at Christmastime which throws their delivery schedule off, so I should expect it within 2 weeks. When we hit the 10 week mark, I was told that my unit was on the line and should arrive in 2 weeks. Saturday will be the 13 week mark, so I went back to the dealer Monday to ask again for an update. Dealer said some choice words about the lack of a product from the manufacturer, and tried to get a new estimate. I've been waiting for 4 days for a response from Riverside via my dealer. Nothing but crickets. Beginning to think this was a mistake.
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Ralph L Staub

My feeling at the moment.
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mtbikermark
Interesting. I ordered my 180R right before Christmas. My dealer said it would arrive at the end of March. I got it last week a month early
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Ralph L Staub
After a full week of unanswered calls to Riverside, I just got word this morning. It's supposedly on the road today, and should arrive tomorrow, monday at latest. If this is not the case, I may be VERY upset. 🤔
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mikes
Hopefully, they took the extra time to ensure a good job, which is better than rushing to meet a deadline. 
Mike
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Alabama Jim
Ralph, there are a large number of different models built by Riverside and it is difficult for them to keep switching there production line to meet customer demands.  Riverside is one of the fastest growing manufactures of RV's and their customer base is growing rapidly.  We visited the factory in Lagrange, In. and was impressed with the work they were doing.  We went with the 195 and have enjoyed it very much.  A recent article in Trailer Magazine stated that Riverside was giving the industry a real run in providing quality. 

I pray your unit arrives soon and that God gives you many fun and safe trips.

Have fun and keep us posted, please
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Ralph L Staub
Just to be clear, my complaint is not the wait time. Its the chain of promise dates that were repeatedly broken. If they had promised 3 months up front, that would be fine. If you and I can Pridict it takes longer, why can't they? They're the pros...
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mtbikermark
First thing that came to my mind was the dealer giving you an unrealistic delivery time frame. It's always a good practice to over estimate on theses things
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Ralph L Staub
All those promises were direct from Riverside, via the dealer. I was sitting there next to the dealer for several of those calls. Dealer has done quite right by me, which I appreciate.
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Ralph L Staub
Well, its here! 3 months and 3 days after ordering, my 199 fks"t" has been delivered to the dealership. They missed the boat on some of the sushi list order sheet, but I'm not dissatisfied. They threw in the Jensen DVD / audio system and accompaning wiring that I opted out of, and it has an oven when Ii opted for a cooktop only. That said, they aced the custom twin bed installation, including adding extra storage and a small cubby at the foot of the passenger side bed.

There are some new revisions y'all may be interested in...

1. The second grey water tank up front for the kitchen and bathroom sink. This tank has a separate drain, but allows you to flush the hose after dumping black water, even though you have to move the hose to do so. These 2 sinks used to drain into black water tank,leaving the shower to be the only source of grey water. If you shower at the infinitely more comfortable campsite showers, you had no grey at all to flush the hose.

2. A gas shock stay has been placed on the door of the trailer, to avoid the recently discovered flaw of collision between the door and the awning frame. It means the door never opens beyond 90 degrees, but saves a lot of repair costs.

3. Gutter run-off channels that flow water out and away from the side of the trailer to help prevent that awful staining.

Thank you Riverside. I'm a little disappointed in your ability to predict completion dates and follow your own sushi list, but I'm ecstatic about your end product.
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mtbikermark
Very cool: We did out 2 hour tutorial at our dealer today for our 180R. They use the same door on the rear as well even though it won't contact the awning. The door grab handle is a little awkward being so close to the awning support . Other than that we are very satisfied as well. Found out it had a roof mount antenna, a regular size queen bed, and a water heater bypass which will be nice come winterizing time.
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Tim S
Ralph, Could you please post photos of the twin bed arrangement and any other details that are not standard. Thanks.
Tim S
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Ralph L Staub
Twin bed setup... The pics are dark and cramped. The batteries are not in yet, so theres no light and I can't back up much due to the slider being in.
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