jsinclair51520
Hello everyone. My name is Joy and I have owned 2 popups and 2 Airstreams in my camping past. It has been 8 years since I've been camping and I miss it so much! After a lot of research and knowing another airstream was not in my budget I am thrilled to say I just placed an order for a 135 indigo/pewter with grey interior, upgraded the counter top to solid, added the lift kit and alloy wheels. I am pretty excited! I will be pulling that little one with my 2014 Toyota FJ Cruiser. 

Ok, I'll  have many questions but for now here's just a couple... I have read many bad reviews about Riverside reguarding warranty and quality. I spoke with the dealer that I purchased it from and they said that no matter what the issue they will cover my warranty for 1 year and handle it for me through Riverside. I ask the service manager his honest opinion on quality and he said that Riverside has the least porblems in comparison to other manufactures and that things do happen, molding might fall off, you might have trouble with something electronic but rest assure it will be taken care of. This dealer upon receipt of the 135 spends 6 hours testing everything; filling tanks and checking for leaks, checking fridge, stovetop, all electric outlets, etc. This definatly made me feel better. I plan on sealing the shower with caulking and all exterior windows and around doors and outlets. Checking all screws, nuts and bolts. looking under and sealing. What have your experiences been?

The 135 needs an awning over the entrance door in the back. I'm already thinking what to do about this. Any suggestions? 

Anything else I should know or do?
Thanks everyone!
Happy camping!!


Quote 0
mkevenson
Joy, welcome to the forum. It is good that you found us! There are many forum members who are more than willing to walk you thru any problems that should arise. It sounds like your dealer is on top of taking care of warranty issues. He talks a good game, hope he performs as well. With your prior trailering experience you will do just fine.
Happy camping!
Mark
Please buy Made in USA
Quote 1
Tim S
Joy,
Did you ask the dealer about the rear awning? They may provide as an option even though they may not list it as such. Not familiar enough with the dimensions and clearances on a 135, but should be many aftermarket options as well.
Welcome to the group.
Tim
Quote 0
Camperguy7079
Welcome to the forum Joy.  I can certainly empathize with you as I purchased my trailer, a 195 model last year and read those same reviews.  I can say that after lots of road trips I'm still thrilled with my unit!  As many in the forum will tell you, there will always be things that pop up (and lemons!), but taking a chance on one can also be great.  Enjoy it when you get it.
camperguy7079
Quote 0
CoryAndCindy
RE: Reviews...a couple thoughts that might help you, and perhaps others, sleep better... 
I work in an industry where the products that my team and I produce are publicly reviewed in the press and in online forums like this one. One of the things I have come to believe is that, all else being equal, consumers are more likely to post a critical review than a favorable one. Frustration with something not working properly or as expected drives some folks to vent online. For those that find things working as they expect, there is less motivation to go online and review anything; they're happy using the thing they bought. For Retro owners, you can certainly find people online whose expectations are not being met...but I suspect there are many times more that don't post anything at all...they just go camping :-) 
Quote 1
sjmiller
Congrats on your 135 purchase!  I hope you have many years of happy memories with it.  I agree with your assessment that negative reviews get posted far more frequently than positives.  It's kinda like parenting, you don't have to alter good behaviors, and we often fail to properly reward what is right.  So, we've owned our Retro for a year and a half.  We've essentially had no real problems.  We are very happy with our choice.  Regarding the rear awning, I fully subscribe to the notion that "there's always a solution".  How much the solution costs is the issue.  If a rear awning matters, then you can make it so.  This forum is a great wealth of information too.  Happy camping!
Quote 0
ryantaylorbyers
I bought a 2020 190 BH just last month and we went camping twice thus far. First time was just a local place 20 minutes away just to give the camper a dry run for our next trip to Lake Michigan (which from DE is 865 miles away.) We had a pop up before, but this was our first camper. That meant that we were not used to using the water and sewage line. We left the gray and black tanks open (which we quickly closed after my father in law a seasoned camper gave us some advice.) However our flush line had a manufacture's defect in the line and it leaked when we used it the first time. We called our dealer and dropped it off on the way home. It was fixed at no charge to us and we had zero leaks and no problems on our almost 1800 mile round trip to Lake Michigan. It was an excellent experience using our Retro-- now we just have to figure out the best hacks for storing stuff. 😁
Quote 0
TravelerGuy
Hi Ryan,
You are in the right place, lots of knowledgeble people here.  Glad you got your problem fixed quickly.  I'm on the east shore of Lake Michigan (Ludington) so I'm curious where you camped.  I've found that figuring out wher to put stuff and what stuff to bring is actually fun.  Wishing you great camping!
-Frank
Quote 0
Teardrop-Quebec
Congratulations on your purchase,

We bought a Retro 135 in the fall of 2019 and since then we have experienced several problems that fortunately RiverSide RV have all repaired and / or resolved. Our story is told on our past posts.
Quote 0
ryantaylorbyers
TravelerGuy wrote:
Hi Ryan,
You are in the right place, lots of knowledgeble people here.  Glad you got your problem fixed quickly.  I'm on the east shore of Lake Michigan (Ludington) so I'm curious where you camped.  I've found that figuring out wher to put stuff and what stuff to bring is actually fun.  Wishing you great camping!
-Frank


Hi--sorry to the delay in replying-  We were in Ludington too! At Pancho's Pond. Went golfing one day at a great public course. It was such a great week. 
Quote 0
TravelerGuy
Hi Ryan,
That's really neat!  Ludington has maybe the best State Park, but it's booked up far in advance.  Poncho's Pond has a very loyal following.  They even have a float in our 4th of July parade.  Hope you went to Dairy Queen!  And if you golfed at Hemlock, you drove right past our house with our 177 by the garage.  Let us know if you come back to Ludington, we'd love to meet up!
Quote 0