Linniepies
We have a 2017 166 and its about 3 months old. I noticed on our second trip out that our hot water heater was making.popping sounds. I went outside to check on it and it was steaming hot on the silver plate. It actually burned my fingers. Since then we cut it on when we need hot water and then back off after we are done. Is this normal and should it not be left on? I'm wondering if we should have it checked while it's still under warranty. We absolutely the Retro!!!
Lynne
http://www.littleredretro.com
Greg & Lynne Lee
Little Red Retro
littleredretro.com
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Tom
Sorry no help but yes, that sounds too hot and potentially dangerous.

Another question: our hot water heater kicks on for a few mins, then shuts down. No hot water. Kind of the opposite problem. Haha! Any suggestions?
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James Amos
I would think both of these issues should be addressed by your professional dealer. I would do this while I still have warranty for sure. 1 sounds like an overheating problem the other sounds like a flame out problem.
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Tom
Warranty?  We don't need no (didn't get no) stinking WARRANTY!!! [tongue]

I did not get this manual with my unit, might be a help to others.

http://hometips.me/Mar/Suburban_Water_Heater_Service_Manual.pdf

[smile]
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James Amos
To each his own. Minor issues I don't mind fixing myself. But when it comes to hot water heaters and their overheating becomes a hazard I think a professional should evaluate them warranty or not.
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James Amos
That's a great manual for those of you who are real techy and can understand such things.
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mikes
Make sure the bypass valves are set correctly - there are 3 of them, one each on in and out and a third going between (the bypass). To use the water heater, the one between should be closed and the other two open. That makes water go through the heater.  Then make sure the tank is full by opening a hot water faucet - you'll get lots of air until the tank is full. Don't run the heater unless the tank is full, you can burn it out. When you winterize, it's the opposite - close the in/out ones and open the bypass, then drain the water heater tank by removing the plug/anode rod.

I'm not sure what "the silver plate" refers to. If it's the bit of galvanized steel behind the grate on the outside cover - that will get very hot, it's where the exhaust exits. You should be able to leave the heater on all the time when in use - the flame should shut off after the water reaches temperature. If you're near the outside of the heater, you can hear when the flame is going.

The problem with no hot water sounds like maybe the valves are set wrong, so the water isn't going through the heater.
Mike
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James Amos
Thanks for that great write-up Mike. Good information is always appreciated
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Linniepies
Thanks so much for all your help.  I will definitely pass this info on to my hubby.  With a cold weather trip coming up the hot water will be more important than usual.  :-)
The silver plate is the outer cover on the outside of the camper where the water heater is housed.  I expected it to be warm but not scalding hot.  This is great information and will definitely check with our dealer.  We still have a good 9-10 months left on our warranty.
Thanks again!!
Lynne
http://www.littleredretro.com
Greg & Lynne Lee
Little Red Retro
littleredretro.com
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rphoosier87
The water heater on our 2017 177se went out on our trip to the Florida Keys. It was definitely a warranty issue. Problem was a faulty Control panel Inside the camper.

If you don want to take it to your dealer, you can call the water heater manufacturer and get the name of a mobile mechanic. They will cover the repair but you pay the home service fee directly to the repair company.
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Tom
Mike, good call on the bypass, it was open. Heated a tank and checked the exhaust (silver) cover. Hot, yes. I weenied out of actually burning any of me testing to see how hot, but hot enough. Not hot enough to start a fire though.
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Tim S
Just curious, but are you guys confusing the "silver plate" with the furnace exhaust? On the 166, it is right next to the water heater, and it definitely gets burning hot when the furnace is running. All of the water heater components are behind the hinged metal cover with the funny little flip-up twist latch. This cover may get hot at the louvered area, but usually not the whole thing.
Just wondering.
Tim
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Tom
In my case, no. There is a silver cover in the water heater access panel that is the propane burner exhaust. And yes, the furnace exhaust is right next door. This is a 155.
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Linniepies
In our case this happened when it was really hot outside so no heat running. Hopefully we will get it figured out before our December trip. Thanks so much for all of your help!!!
Lynne
http://www.littleredretro.com
Greg & Lynne Lee
Little Red Retro
littleredretro.com
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