Gaelicdog
When we picked up our new 199FKS in December we mentioned that the door in the open position was really close and rubbed the awning support bars when extending or retracting the awning. The dealership agreed and nothing was offered up as a fix, they are just like that 8-(   I even mentioned the awning issue on our shake down cruise post.

Today, while closing the camper up for our next trip we were retracting the awning when we hear a strange noise. The outer awning support arm hooked on the door itself causing the support arm to kink and buckle. The rubber gasket that surrounds the inner door was damaged as well.

PAY CLOSE ATTENTION as you close your awning! Let's hope this problem is with our unit alone. Contacted the dealer and the manufacturer to see how quick they can fix this.
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WTBJR7413
That is messed up.. I was quite surprised when I first put my awning up, that You couldn't open the door all the way and latch..

Who put thought into that design???Lol why did they not mount it just a wee bit further to the front..
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WTBJR7413
Oh, also,, I have had my 177se for about a year now.My shake down trip was about 4000 miles two months KOA and I can say that I am not real impressed with" Amish Craftsmanship".

I have not seen my "investment since it has been at the dealer taking care of"issues". The warranty invoice is about$1500.. It is finally done.. I talked to the dealer yesterday with full hopes of trading my
"New" fully "Restored" 2016 177se on a 189r.

WEEEELL,, I was informed that the " Dealer" is no longer a "Dealer" for RETRO.

The reasons were understandable.
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Crazycuban
We noticed that too on our 199. We just make sure we have the door almost closed before opening or closing the awning. We also use a tiny bungee to hold the door open when it's out. Sorry that happened. Bad design, like our kitchen dumping into black tank.
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Rebecca Price
I Agree, terrible design. I too use a bungie to hold open my door when awning was out and immediately recognized that door had to be closed when retracting the awning.

Btw, I have a 2017 199fks manufactured in sept 2016 and the kitchen sink does NOT drain into the black water tank.

Not to defend the bad design, but it seems typical of new trailer and car models. My engineer brother has always warned me not to buy brand new designs. I continue to ignore him!
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Brian Beker
You're lucky this is all you have wrong. I'm writing an ebook about all the trouble I've had. 

177SE had to be completely rebuilt from water damage at 6 months old. Now, same problem. All manufacturer defect.

Think the factory's returning calls/emails?

Ha.


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Ralph L Staub
Rebecca Price wrote:
Btw, I have a 2017 199fks manufactured in September 2017...


I assume that you meant it was built in 2016? I too would be disappointed in the performance of September2017-built unit in February2017... no amenities, roof leaks like crazy, and lets not talk about the mess the black water tank makes. On the plus side, it tows like its not even there... 😁

I should get my 199fks in a few days. Its been 13 weeks since i ordered it. A far cry from the 6-8 weeks they promised. I'll definitely develop a system to avoid the door/awning collision. Thanks to all for the heads up!
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Rebecca Price
I was rather insistent about what I wanted on my trailer and my dealer got one diverted en route to a West coast RV show to me here in Flagstaff AZ. I've had it out 3x with no problem and it is parked in the open and has been subjected to gale force winds torrential rains, heavy snows and prolonged temps in the teens. Other than the awning design flaw, no problems except I've had 2 battery failures with dealer replacing battery.

Overall, I am thrilled.
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Ralph L Staub
Whooosh...
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Alabama Jim
I am sorry for all your troubles.  We toured the factory and were impressed with the work effort and felt they were trying to build quality into their units.  We bought the 195 and have had no issues with it.  Maybe it is the design of the 199 FKS that is the problem.  I pray all gets better for you.
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Gaelicdog
Dont get me wrong, we love the camper and heading out Thursday morning with it.

My point is when i plop down $25,000 I kinda expect things to work as designed. I should not have to duct tape stuff or add bungie cords to supplement the design.
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